About this policy

Dispatch is an operational portal provided by Reavis Digital. This policy explains how Dispatch handles personal information used to provide the portal, including operational text-message alerts.

Information we handle

We may handle account and business contact information, portal activity, notification preferences, and support communications. For text alerts, this may include a telephone number, verification and consent records, opt-out status, delivery status, and limited provider identifiers needed to operate and troubleshoot the service.

How we use information

We use this information to:

• authenticate users and operate Dispatch;
• deliver requested operational notifications;
• maintain consent, opt-out, security, and delivery records;
• prevent abuse and diagnose service failures; and
• comply with applicable obligations.

Text-message privacy

Mobile information and text-message opt-in consent are not sold. We do not share text-message opt-in consent with third parties or affiliates for their marketing or promotional purposes. We may provide information to service providers, including our messaging carrier, only as needed to operate, secure, and support the text-message service.

You may opt out of Dispatch text alerts at any time by replying STOP. Reply HELP for help. Message frequency varies, and message and data rates may apply. Opting out of text alerts does not close your Dispatch account or disable other notification channels.

Retention and security

We retain personal information only for legitimate operational, security, legal, and recordkeeping needs. Exact text-message delivery details are subject to bounded retention and redaction. We use administrative, technical, and organizational safeguards designed to protect information, but no system can guarantee absolute security.

Your choices

Authenticated users can manage available notification preferences in Dispatch and can revoke text-message consent. You may also contact us to ask about your information, subject to applicable law and account-verification requirements.

Contact

Questions about this policy or the Dispatch text-message program can be sent to [email protected].